How It Works

FAQ'S

Q. How long will it take to get the cards?
A. It takes 7 - 10 days to receive the voucher.

Q. I ordered my card/s and it has not come in the mail. What do I do?
A. Call NeoFill Fulfillment Center at 866.311.9806 to inquire.

Q. I received multiple e-mail confirmations and confirmation numbers. What does that mean?
A. For each order, you will receive a confirmation number.

Customer Support:

Neofill is the credit card processor and vouchers distributor- please contact the friendly staff at Neofill with any customer support questions you may have Toll Free at 1-866-311-9806.

Neofill (Northeastern Ohio Fulfillment Center)
650 S. Prospect Ave.
Hartville, Ohio 44632